Arab Digital Distribution, owner of Arab Radio and television, Started its operation in Syria Through Srdd Syrian Digital Distribution. At the end of 2004.
Arab Radio and Television Network (ART) have pioneered the application of integrated marketing. An approach that keeps the subscriber in mind by offering customized bouquets, niche market channels and specialized services.
Sales and subscriber retention is backed by an extensive and agile distributor network across Syria , together with Arab Radio and Television Network (ART) -owned Srdd.
Distribution and marketing teams consolidate this function. Srdd have also
introduced highly trained sales teams to promote the bouquets in major Cities.
Customer Service Centers
Srdd has joined the regional network of customer calling centers linked by state-of-the-art subscriber management services (i.e MQS System). The centers are designed to manage and assist existing subscribers, to facilitate new subscriptions and to support customer retention. In addition to the centers are equipped with advanced automatic call distribution (ACD) telephone systems, and customer management and subscriber retention.